Define Your Potential

Thank you for considering Vertex Inc, and we are excited about the opportunity to learn more about you, and help you define your potential contributions at Vertex! Our goal is to find new team members that work to help our clients unleash the strategic potential of Corporate Tax worldwide.

Vertex is considered a premier partner to Oracle, SAP, and works closely with the Big 4 and other leading software providers, as well as tax and accounting firms to provide the most integrated enterprise tax technology solutions available today to the most recognized brands of the world!  We have enjoyed workplace and business recognitions including’s Top Places to Work for three years in a row, Working Mother 100 Best Companies, and SmartCEO's Philadelphia Corporate Culture Award.

Commercial Software and Technology
200317 Requisition #



Under minimal supervision, the Scrum Master III will ensure that team members are well trained in the values of the Scrum framework and Agile practices. Ensures that team members are aware of their respective roles and how they will fulfill them while using the framework. Support and execute on SAFe Agile transformation across the PMO, while guiding team members accordingly. Raise issues and required decisions to leadership teams for quick resolution. Facilitate alignment and coordination across workstreams and other initiatives underway to optimize communication and change management. Execute the backlog as directed by Product Owner, making sure that deliverables are on time with production quality. Assist in developing team members toward maturity in Scrum and Agile methodologies.


  • Serve as a senior-level guardian of the Scrum Team, resolving impediments and maintaining control over Scrum processes.

  • Instrumental in defining reporting requirements for workstreams to track status, communicating results, tracking budget implications, and proactively raising issues and risks to leadership teams.

  • Coordination of people and projects (often facilitating changes) with a strong focus on deliverables.

  • Ensure software development teams consistently apply the Scrum framework.

  • Create self-organizing teams that are flexible and fully productive during sprints.

  • Apply Agile principles and practices across team(s), leading by example.

  • Create and manage meeting cadences with workstreams and steering committee to balance need for coordination and oversight with the need to focus on execution.

  • Facilitate alignment and coordination across workstreams to optimize execution and communication / change management activities.

  • Drive coordination and visibility between this program and other, competing initiatives and planning processes at Vertex.

  • Coordinate sprints, retrospective meetings, and daily stand-ups

  • Ensure deliverables are up to quality standards at the end of each sprint.


  • Typically leads and coaches one or more teams depending on business/project needs.



  • Strong passion for Agile frameworks and guiding development teams to higher Scrum maturity.
  • Strong knowledge of Scrum techniques and artifacts including, but not limited to: definition of done, user stories, automated testing, backlog refinement.
  • Strong planning and estimation capabilities; data-driven and methodical.
  • Systems thinker and synthesizer
  • Dispassionate and not “it has to be my way” mindset
  • Has solid subject matter expertise and/or is curious about the workstreams’ content.
  • Motivates and can effectively facilitate.
  • Direct and not conflict averse; skilled at removing obstacles.
  • Strong change management focus.
  • Ability to shield the team from outside distractions and interferences
  • Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with company standards, practices, policies, and procedures as well as federal and state regulations and laws.
  • Ability to listen and understand information and communicate the same.
  • Demonstrated strength in written and verbal communication as well as strong relationship building/maintenance, facilitation (particularly facilitation of daily scrums) and influencing skills required.
  • Solid understanding of metrics, KPIs and incremental delivery.



  • Bachelor's degree in Information Technology, Computer Science, Business or related discipline, or equivalent combination of education and experience.
  • 7 or more years of related experience in medium to large IT project teams.
  • 4 or more years in a Scrum / Agile environment.
  • Good knowledge of SAFe principles and practices.
  • Scrum Master certification required.
  • Experience as an Agile Coach a plus.
  • Experience working in the technology industry strongly preferred.



  • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
  • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
  • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
  • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
  • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.




The above statements are intended to describe the general nature and level of work being performed by individuals in this position.  Other functions may be assigned and management retains the right to add or change the duties at any time. 



Vertex is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

While performing the duties of this job, the work environment may require an individual to be able to sit or be stationary at a computer and use computers for extended periods of time and move freely around the building. Travel may be required. 

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